Frequently Asked Questions

Everything you need to know about your SKMEI India experience.

Are SKMEI watches water-resistant?

Yes, most SKMEI watches come with water resistance ratings ranging from 3ATM to 5ATM. Please refer to the specific product description for the exact depth rating and avoid pressing buttons underwater.

How can I track my order?

Once your order is dispatched, we will send a tracking link to your registered email address and mobile number via SMS. You can use this link to monitor your shipment in real-time.

What is the return policy for SKMEI India?

We offer a 7-day return policy for unused products in their original packaging. If you receive a damaged or defective item, please contact our support team within 48 hours of delivery.

Does my watch come with a warranty?

All authentic SKMEI watches purchased through our official India store come with a 6-month to 1-year manufacturer warranty covering internal movement defects.

What payment methods do you accept?

We accept a wide range of payment options including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for most pin codes across India.

How do I set the time and date on my digital watch?

Each watch comes with an instruction manual. Generally, you hold the 'Reset' or 'Mode' button to enter setting mode, use 'Start' to change values, and 'Mode' to cycle through time, date, and day.